COVID-19
STAYING SAFE AT CROYDON HALL
The last few months have been a very busy for us here at Croydon Hall as we have fully refurbished this gorgeous venue. We have also had plenty of time to put measures in place to protect our guests and team. Here’s what to expect from your visit…
1. Enhanced Cleaning Protocols
Ozone generator cleaning in all bedrooms between guests to destroy bacteria, pathogens and viruses
Increased frequency of cleaning in all public areas, using hospital grade antibacterial cleaning products and anti-viral fogging
Complimentary hand gel in every bedroom
New hand sanitiser stations throughout the hotel
2. Guest Wellbeing Measures
Thermal imaging temperature checks upon arrival for peace of mind for everyone in the hotel
Directional signage and controls to reduce congestion
New luggage sanitising process
Masks are mandatory in hotel corridors and public spaces
Contact details will be provided and retained for 21 days so that guests are able to contacted via the NHS Test & Trace programme in the event a case is identified that you may have come into contact with whilst in the hotel
3. Employee Safety Initiatives
Thermal imaging temperature checks upon arrival and careful monitoring for other symptoms
Specific training on Covid-19 and on the modifications made to our procedures to reduce the risk of transfer
Uniform adaptations to incorporate Personal Protective Equipment
Installation of protective screens in front of house areas for peace of mind
4. Physical Distancing Measures
Appropriate physical distancing measures throughout the hotel, in line with government guidance
Furniture re-configuration and capacity reductions in public spaces and restaurants
Express check-in and check-out available to all guests
Amended restaurant service methods to reduce close contact
Contactless payment methods, including credit/debit cards, Apple Pay and BACS
5. Flexible Booking Policy
Updated bedroom booking policy, should guests need to change the dates of their stay